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Support

Need help with a 4Kit Studio app? Check the questions below, or send us an email.

Support email

[email protected]

We reply within two business days.

Please include

  • Which app you are using
  • Your device model and iOS version
  • The app version
  • The steps that led to the problem, with a screenshot if you have one

Our apps

  • TÊN APP — A short one-sentence description of this app.

Frequently asked questions

Which devices are supported?

Our apps support iPhone and iPad running iOS 16 or later.

I forgot my password. What do I do?

On the sign-in screen, tap "Forgot password" and enter your registered email. We will send you a reset link.

How do I delete my account and data?

In the app, go to Settings → Account → Delete account. You can also submit a request on the account deletion page of this website.

Is my data backed up?

Yes. Your data is synced to your account and restored when you sign in on a new device.

Privacy and your data

See our Privacy Policy for how we collect and handle data. Want to close your account? See account deletion.

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