Delete your account and data
You can delete your account and all associated data at any time, in either of these two ways. This applies to every 4Kit Studio app.
Option 1 — Delete in the app (fastest)
- Open the app on your iPhone or iPad.
- Go to Settings (the gear icon).
- Tap Account.
- Tap Delete account.
- Confirm. Your account is disabled immediately and all data is erased within 30 days.
Option 2 — Request by email
Use this if you have already removed the app or cannot sign in.
Please name the app and send it from the email address you registered with, so we can verify your identity. We process requests within 30 days and email you a confirmation when it is done.
What gets deleted
- Your account and sign-in credentials.
- All content you created in the app.
- Your settings, preferences and usage history tied to the account.
What may be retained
- Transaction and invoice records, where accounting and tax law requires it.
- Anonymised technical logs that cannot be used to identify you.
- Data needed to detect fraud and abuse, for the minimum period required.
About paid subscriptions: deleting your account does not cancel a subscription bought through the App Store. Cancel it separately in Settings → [your name] → Subscriptions on your iPhone, or at Apple's subscription page.
Questions? Contact [email protected]. See also our Privacy Policy.